Rappahannock Electric Cooperative

Scammers Targeting REC Members

by | Dec 13, 2014 | Business

By Susan Larson

Rappahannock Electric Cooperative (REC) is warning its members of scammers who have been calling to demand immediate payment for services.

“The scammers claim that electric service will be disconnected unless the bill is paid immediately,” said Maxie Rozell, REC’s manager of safety, security and risk management. “In addition, some have claimed there is a problem with the electric meter that could result in a fire if payment for replacement is not made immediately.”

In some cases, the scammers have demanded REC members meet them at a location to make the payment.  “REC does not and would not contact our members in these ways,” Rozell said.

Rozell said REC and its member services representatives:

Notify members when payment has not been received and if disconnection of electric service is pending.
Do not demand immediate payment, but can take payments over the phone when necessary.
Do not charge for replacing an electric meter for safety reasons.
Have official identification.
Will not need to enter a home to look at an electric meter.

If you have questions or concerns about a phone call from someone claiming to be an REC employee, report the suspicious activity to the cooperative by calling 1-800-552-3904.

“Our members should never feel threatened or coerced by someone claiming to be with REC,” Rozell said. “If a member is uncomfortable, they should call us and ask that the matter be handled by another representative.”

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